Bots Filter.
Humans Convert.
When a high-stakes prospect lands on your site, rigid logic trees are a direct exit sign. We bypass the friction with immediate, empathetic human intelligence.
You only pay when we
deliver Qualified Leads.
We are not another SaaS subscription. We are a direct extension of your intake team. We absorb the operational overhead, the hiring, and the infrastructure so you can focus entirely on closing.
How We Capture Your Lost Revenue.
A rigorous six-step framework engineered to intercept passive traffic, filter out the noise, and hand you secured retainers.
Seamless Deployment
Paste a single snippet of code into your site. We go live instantly with zero operational downtime and zero impact on your page load speed.
Immediate Intercept
We proactively engage visitors in under 30 seconds, capturing their attention right at the peak of their intent before they exit to a competitor.
Empathetic Engagement
Live, highly trained human agents take over. We build immediate trust, navigating sensitive industry scenarios with professionalism and empathy.
Strict Vetting
We relentlessly filter out spam, existing clients, and irrelevant queries. Only prospects matching your exact intake criteria pass through.
Secure Delivery
Verified contact details and detailed case summaries are instantly routed to your CRM, intake team, or email via secure, encrypted channels.
Revenue Captured
Your team steps in to close. You are handed a warmed-up, fully qualified prospect who has been reassured and is actively expecting your call.
The Strict Definition of aQualified Lead.
To guarantee you only pay for performance, a lead is strictly defined and billed only if it meets these uncompromising criteria: It must be a net-new inquiry, explicitly seeking services you provide, located within your target jurisdiction, with verified contact information. Spam, sales pitches, and existing clients are ruthlessly filtered out and never billed.
Calculate Your Lost Revenue.
Stop guessing what passive traffic is costing you. Enter your numbers to see exactly how much revenue 24/7 human-led chat can recover — net of your plan cost.
Engineered For High-Stakes Intake.
Standard chatbots fail in nuanced industries. Our human agents are trained to navigate complex, urgent, and highly regulated client scenarios.
Law Firms & Attorneys
Intercept distressed prospects, securely qualify case types, and lock in high-value retainers 24/7.
Medical Services
HIPAA-compliant patient intake, secure appointment scheduling, and confidential inquiry routing.
Educational Institutes
Guide prospective students, answer enrollment queries, and capture highly qualified admissions leads.
Home Services
Capture emergency repair requests and book firm estimates before they call the next contractor.
Automotive Industry
Schedule test drives, route service inquiries, and qualify high-intent dealership traffic.
Real Estate & Realtors
Instantly qualify high-intent buyers, capture seller leads, and schedule property viewings.
Marketing & Advertising Agencies
Deploy our human agents to boost your clients' conversion rates and prove undeniable ROI.
Plugs Directly Into Your Tech Stack.
No complex APIs. No development required. We route leads instantly and securely into the CRM and intake tools your team already relies on.
Frequently AskedQuestions.
Everything you need to know about integrating ORBITXPRO's human-led interception into your business architecture.
CHAT-X is powered entirely by real trained human agents, not bots or AI. Every conversation on your website is handled by a live person who understands context, builds rapport, and qualifies leads the way a skilled salesperson would. This is what separates CHAT-X from automated chat solutions that frustrate visitors with robotic responses.
A qualified lead is any visitor who meets the criteria you define for your business. This includes details like service area, type of inquiry, intent level, and any other filters specific to your industry. Before going live, your CHAT-X account is configured around your exact qualification criteria so your agents know precisely who to capture and who to filter out. You only pay for leads that meet your standard.
Getting started with CHAT-X is straightforward. Once your contract is signed, our onboarding team works with you to customize your chat script, set your lead qualification criteria, and integrate the chat widget onto your website. The entire process typically takes a few business days and your dedicated account manager guides you through every step.
If you receive a lead you believe does not meet your qualification criteria, you can flag it directly through your CHAT-X dashboard. Our team reviews every dispute and if the lead is confirmed invalid, it is removed from your billing. We stand behind the quality of every lead we deliver.
Yes, completely. Your chat script is built around your business, your industry, and your ideal client profile. You define the questions your agents ask, the information they collect, and the criteria that qualifies a lead. If your needs change, your script can be updated at any time by contacting your account manager.
Every lead and chat transcript is available in real time through your dedicated CHAT-X dashboard. You can review full conversation transcripts, monitor lead volume, filter by date range, and export reports at any time. Everything is logged and accessible so you always have full visibility into your account activity.
Yes, CHAT-X operates 24 hours a day, 7 days a week including weekends and holidays. Your agents are always live so no inquiry goes unanswered regardless of when a visitor lands on your website. After-hours and weekend leads are often the highest intent visitors since they are actively searching outside of business hours.
Our agents respond to new chat initiations within seconds. Speed matters in lead capture because visitors who do not get an immediate response will leave and contact a competitor. CHAT-X ensures every visitor is engaged instantly before they have a reason to look elsewhere.
You are billed only for qualified leads that meet your criteria. Your monthly platform fee covers agent access and account management. Each qualified lead is billed at your agreed per-lead rate starting from $17.49, which varies by industry and plan. Support queries and general inquiries handled by your agents are never charged. All billing is transparent and visible through your dashboard.
As fast as possible, ideally within five minutes. Studies consistently show that response speed is the single biggest factor in lead conversion. CHAT-X delivers leads to you in real time so your team can follow up while the prospect is still engaged and actively looking for a solution. The faster you respond, the higher your close rate.
